6R. Depth interviews
A. Preparation
- Familiarise yourself with relevant literature as well as identifying the focal phenomenon of interest.
- Require conformity to group norms
- Never interject your own opinions or beliefs
- Thought should be given to interviewing adequate cross-section of the group to be studied
Logistics
- Get recorder with fresh batteries and a spare
- A spare recorder is a good idea too
- Optional: a video camera
- Get the necessary consent forms
B. Interviews as conversations
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differs from survey research which has fixed questions
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a depth interview uses protocol
Protocol: A list topics instead of a list of questions.
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Start with a general question to understand the interviewee’s background (past experiences, education, etc.)
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Never initiall disclose the study’s specific focus
- “tell me about” question would not be appropriate early in the interview
I. Guidelines for conducting interviews
- Funnel questions in a sequence from general to specific
- Do not ask why
- Asking people why puts them on the defensive and makes them feel they need to justify and rationally explain their actions (even though it was not rationally motivated)
- Do not ask yes/no questions
- The depth interview is intended to obtain deep reflections and thick descriptions, it is important to be relaxed and relax the interviewee.
- Use probes judiciously and strategically to elicit elaboration
- Try to circle back to earlier topics for greater depth
- Be willing to explore tangential topics that the interviewee brings up, but use good judgement about when to guide the interview back on-topic